Postage and Returns

Postage

For all UK orders we use standard Royal Mail service. This costs £3.99 and may take up to 3-5 days to arrive.

If you are local and between Turnpike Lane and Wood Green it may be possible to have a Free Local Delivery until April 12th. Just contact the shop (Tel: 07306 167221) or email jenny@knitknackshack.co.uk to check availability.

Returns

We hope you are pleased with your purchases from Knit Knack Shack, but if for any reason, you decide they are not for you, please return them within 30 days of receiving the items, un-used to the shop: Shed 7, Blue House Yard, 5 River Park Road, Wood Green, London, N22 7TB.

Please keep proof of your postage from the Post office as Knit Knack Shack cannot accept responsibility for any items which do not reach the shop.

As long as we receive the items in resaleable condition, we will refund the price you paid (minus the postage) or we can exchange them for something else you like, or a credit note.

If you have any questions regarding returned goods, please email us at jenny@knitknackshack.co.uk, and we will get back to you as soon as we can.